Due to recent postal strikes, deliveries are subject to delays and we are very sorry for the disruption and inconvenience this has caused. Royal Mail are not guaranteeing their Special Delivery Service at present

UK Reflective High Vis fabric specialists  delivering quality fabrics to customers worldwide

We want our customers to be fully satisfied with their purchases and to get the choice right so we currently offer 2 different types of sample cards for the fabrics we stock, one with all our jersey prints and one with all our main fabrics. However, if you can’t seem to pick out what you need, please feel free to contact us and let us know what you’re looking for. Always Happy to help!

If you need further guidance on any of the fabrics we sell, please send an email to hi@helloreflectives.com and we’ll be in touch as soon as possible (usually the same day)

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STUDENTS

Students! come speak to us! We can offer a 10% discount code for you for each academic year, if you can prove you are currently studying. Chat with us or use our contact form and we'll come back to you as soon as possible!

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SUSTAINABILITY

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We care about our customers and the environment. We love reusing leftovers, most of them are made into small samples to send out to you, or sent to students for their art projects supporting and promoting a "greener earth" . 

 

Our packaging mostly consists of 100% recyclable cardboard boxes, and corrugated envelopes or bags made of sugar cane, the greenest material on the market and are fully recyclable.

Lastly, most of our fabrics and trimmings are tested for harmful substances, obtaining the OEKO-TEX Standard 100 class II certificate, certifying that our fabrics and  trimmings are also produced sustainably in accordance with OEKO-TEX guidelines. Ask us to send you our current OEKO-TEX label number to check more details on the OEKO-TEX website.

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PRIVACY POLICY

WHAT INFORMATION AND DATA DO WE USE, COLLECT AND PROCESS ABOUT YOU:

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-Information that you provide to us:-

This is basic personal data information that you give us by subscribing to our mailing list, or on our website, or when you place an order with us, or by corresponding with us by email, or otherwise. The information you give us may include your name, address, email address, phone number, date of birth (if given), and financial, such as debit and/or credit card information, although after the sale has been made, no payment details are stored.

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-Information that we collect about you:-

Each time you visit our website, we will automatically collect information. This includes technical information such as your IP address, your login information, your browser type/version, your time zone setting, your browser plug-in types/versions, your operating platform or type of system, and information about your visit, such as products viewed and searched for, including URL information, and the time and date of your site visit. 

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-Information that we receive from other sources:-

This is information we receive about you from any of the other websites we have affiliation with, namely Etsy.com and eBay.co.uk , i.e. when you place an order from our Etsy shop OR eBay, they provide us with your contact details so we can send you your orders and communicate with you about them.

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COOKIES

-What are they used for:-

Our website uses cookies, and these are used to distinguish one user from another, when using our website. This information helps us in providing you with a good browsing and shopping experience, and also allows us to improve our site from time to time, based on information gained by them.

 

HOW DO WE USE THIS INFORMATION?

-Information you give to us:-

We will use this information to carry out our obligations to you as our customer, or to deal with and complete any contracts entered into between you and us, and to provide you with any information and services that you may request from us, and to notify you about any changes to our service or our terms and conditions. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

-Information we collect about you:-

We will use this information to monitor and regulate our website i.e. trouble-shooting, analysing data, testing and improving functions, research, feedback as regards surveys and other statistical information, and to ensure that our website remains safe and secure.

 

-Information we receive from other sources:-

We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

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WHAT ARE YOUR RIGHTS:-

 

If at any point you wish to know which Information we are processing about you, or if you do not wish for us to process your information any longer, or if you believe the information we process about you, or of you, is incorrect, you can request to see this information and/or have it corrected or deleted by us by contacting us at hi@helloreflectives.com

 

If you wish to raise a complaint on how we have handled your information, please contact us at the email address above, to have the matter investigated.